HP Gas app is an android application which helps HP gas consumers to avail various LPG related services.
HP Gas app comes under the category of tools in the Google play store. The app is developed by Hindustan Petroleum Corporation Ltd and it requires an android device with 4.0 and up. The app is last updated on 8th January 2019. The current version of the app is 3.0.1 and it has got 1,000,000+ installs in the play store. The size of the app is 2.1M. The app can be used by individuals aged 3 and above. The app has been reviewed by 14,201 users and it has got 4.6 rating in Google play store.
HP (Hindustan Petroleum) gas is the HPCL (Hindustan Petroleum Corporation Limited) brand of LPG (Liquefied Petroleum Gas) is what the fire burning in millions of Indian homes. It is being bottled in 48 LPG bottling plants throughout the country with a total capacity of over 3610 thousand metric tonnes per annum (TMTPA). It reaches the user after thorough checking at every stage right from bottling to distribution. This makes HP gas synonymous with safety.
HP gas is an app developed by HPCL to facilitate the consumers of HP gas with various HP gas related services. The services include book an LPG refill, check refill history, log a complaint related to HP services, request to surrender LPG connection, rate the HP gas distributor, avail preferred time of delivery and portal transparency.
In order to use this app the user should be an HP gas consumer. He should also have a valid mobile number of email id registered with HPCL.
The booking facility enabled in the app helps the users to save their time making calls to local gas agencies whose numbers are mostly difficult to reach due to queuing of consumers. Booking can be done by using this app in just a click.
Drawbacks of the app
Users have pointed out a lot of drawbacks and defects with the app. The app requires various functions to be made up to date. Many times users are facing issues with server not responding. Sometimes users become unable to proceed with the payment gate ways. Customers also complain that they are unable to update the user info and user profile. The app has got no option to submit queries related to subsidies. The users of the app has got many grievances which need to be taken care of. The developers of the app should try to update it and make it more user-friendly.
What’s new with the App?
The developers have updated the app with the option to update registered mobile number under profile section. An option to change password is also being added. Online payment details and subsidy details are coming under Refill History tab. Reset password related issues are also being solved by the developers.
Since the consumers of HP gas counts millions throughout India the development of app is really something to be appreciated.